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5/31/2015 is the deadline for submitting your data for SHIP Client Contacts, and Public and Media (PAM) Events for April, 2015.
You are required to submit your Resource Report data, for the grant year ending March 31, 2015 by May 31, 2015.

SHIP users and agencies within each state must follow guidelines of their state SHIP agency to comply with the above deadline.

SHIP NPR system will be down and unavailable for any data entry, report writing, record editing, or other uses from 12:01 am EDT on Thursday, June 4, 2015 until 12:01 am EDT on Wednesday, June 10, 2015. Click Here for more information.
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State Name: Texas
Program Name: Health Information Counseling and Advocacy Program (HICAP)
Program Website:
Program Summary: The Health Information Counseling and Advocacy Program (HICAP)is the SHIP in Texas for Medicare beneficiaries. HICAP has approximately 450 local staff and volunteer counselors working throughout the state in 28 Area Agencies on Aging (AAA). The Texas Department of Insurance (TDI) provides training, publications, and resource materials, as well as technical insurance expertise. The Texas Legal Services Center (TLSC) provides specialized legal back-up to local counselors, training on public benefit programs, document preparation, and a statewide toll-free legal assistance hotline for persons eligible for Medicare at (866) 979-4343. The Texas Department of Aging and Disability Services coordinates the network and the statewide partnership. Call us ! We can help. Texas Department of Insurance: 1-800-252-3439, 1-800-735-29889 (TDD); Legal Hotline for Texans: 1-800-622-2520, 1-866-979-4343, or 1-800-526-9953 (TDD); local counseling offices in your area: 1-800-252-9240.
Program Director: Patsy Fernandez
Admin Agency Address: 701 W. 51st Street, Mail Code: W350
Admin Agency Name: Texas Department of Aging and Disability Services
Admin Agency Phone: (512) 438-4205
Admin Agency Zipcode: 78751
Admin Agency Fax: (512) 438-3538
Admin Agency Email:
Available Languages: Language line available
Beneficiary Contact Email:
Beneficiary Contact Hours: 8:00am-5:00pm
Beneficiary Contact Phone Toll Free: (800) 252-9240
Beneficiary Contact Phone Toll Free In State Only: True
Beneficiary Contact Phone Toll Line:
Beneficiary Contact TDD Line: (800) 735-2989
Beneficiary Contact Website:
Number Of Counties Served: 254
Number Of Sponsors: 28
Number Of Volunteer Counselors: 450
Program Coordinator Address: 701 W. 51st Street, Mail Code: W352
Program Coordinator City: Austin
Program Coordinator Email:
Program Coordinator Fax: (512) 438-4374
Program Coordinator Zipcode: 78751

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